HelplineSupporting the allergic community
Helpline
We are a voice at the end of the phone to provide support and information on all kinds of allergic conditions, with our expert clinical team helping with more complex questions. Every day our Helpline advisors talk to people who are distressed and anxious about their allergy and the ways in which it is affecting their lives.
If you are looking for help and advise or information, call our Helpline on 01322 619898 – they can advise on your nearest NHS allergy clinic or consultant.
Alternatively you can email your enquiry to info@allergyuk.org or use our web chat service whereby you can talk directly to one of our advisors online.
Our website
Our website is home to a host of FREE downloadable resources including factsheets, leaflets, resource packs and the latest allergy related updates. Our resources can be downloaded here.
Dietitian’s Service
We know that being a parent isn’t easy at the best of times, so when you add a poorly baby with suspected allergy into the mix, we understand that family life can become complex and emotionally challenging. Allergy UK’s Dietitian Service provides specialist allergy advice to help inform and guide parents of children from 0-5 years old who are presenting with symptoms of food allergy. An eczema telephone advice and support service is also offered alongside our Dietitian’s Service.
Sign up to our monthly eNews
Our monthly e-newsletter features the latest allergy related updates, seasonal tips, campaigns, new resources and more. Sign up to receive our newsletter here.
Allergy Alerts
Allergy Alerts notify people with food allergies of any food production issues, such as incorrect labelling or risk of cross contamination. These alerts are posted on our social media accounts, and you can sign up to have them emailed straight to your inbox.
Translation Cards
Translation cards are available from Allergy UK and will ensure others are made aware of your allergy despite any language barriers. A set of three plastic cards per language are provided, each about the size of a credit card. The cards feature an allergy alert message, an emergency message and a message for use in restaurants to ensure that your food order is free from the particular allergen that causes your reaction.
Allergy Friendly Product Award and Seal of Approval
These are given to products may help make life more comfortable for people living with allergy. They have been reviewed or tested and approved by Allergy Research Ltd. Allergy Research Ltd was established in 1998 to carry out business which supports the British Allergy Foundation by donating all its profits to the charity, for the benefit of those living with allergic disease.
View Allergy UK approved products
Giving people with allergy a voice
For too long the needs of our allergic community have gone unmet. When we say it’s time that the UK took allergy seriously, we mean that it’s time for positive change. Changes that will improve the lives of people living with this life changing condition.
Through our work with policy makers and influencers, we are committed to bringing about the changes that will improve the lives of people living with allergy, from healthcare provision to the service industries.
Allergy Awareness Weeks
Our national Allergy Awareness Weeks provide a dedicated platform for key topics to be highlighted and discussed. Taking place in the spring and the autumn, we put allergy into the media spotlight to raise awareness of this life changing and, in some cases, life threatening condition.
Supporting professionals
Schools and childcare settings
We’ve developed a range of online resources to support schools and childcare settings, including an allergy awareness kit for secondary schools and a self-audit for managing food allergies, together with guidelines and actions plans.
Healthcare professionals
We provide further education for healthcare professionals on allergic disease though our FREE Masterclass programme and publication Allergy Today, so that people living with this condition can receive faster diagnosis and more effective treatment.
Catering businesses
Our Allergy Aware Scheme provides education and training on the needs of the allergic customer. An independent audit enables catering and kitchen staff to feel confident in their ability to safely cater for customers with food allergy. 92% of allergy sufferers would feel more confident eating out at an Allergy Aware Scheme restaurant.
Four ways you can support people living with allergy
Living with an allergic condition can mean living in fear, terrified at the thought of coming into contact with allergens that will trigger symptoms and could even be fatal.
We’re committed to improving the lives of people living with allergies by providing help, support and advice, and through raising awareness of what it really means to live with a chronic allergic condition. Please support us so that we can do more to help people whose lives have been changed because of allergy.
Fundraise
Take on a challenge or organise a fundraising event with friends, at work or at your child’s school.
Donate
Make a one off donation by phone or online, or make a regular donation by Direct Debit by calling us or visiting our website at www.allergyuk.org/donate.
Volunteer
Can you give your time to support Allergy UK? Find out more about how you could help us as a volunteer by calling our Helpline.
Become a corporate partner
We work with businesses across the globe to improve the lives of those living with allergic conditions. There are several ways that we can work together:
- Funding our campaigns, such as Allergy Awareness Week
- Working on a joint campaign
- Supporting existing or newly developed resources
