Helpline

Our Helpline Advisors deal with thousands of enquiries every year. The team includes our in-house Clinical experts who can help with more complex questions.

Call our Helpline

If you are looking for help and advise or information, call our Helpline on 01322 619898 – they can advise on your nearest NHS allergy clinic or consultant.

Alternatively you can email your enquiry to info@allergyuk.org or use our web chat service whereby you can talk directly to one of our advisors online.

Due to safeguarding concerns, Allergy UK is no longer accepting photographs of people. Please refrain from sending photographs of people (including body parts) to any of the above contact methods.

Our Helpline Advisors can also refer enquiries to members of our  Health Advisory Board which includes internationally recognised experts in the fields of allergy and immunology.

If you are experiencing a serious reaction or anaphylaxis, call 999 immediately.

Opening hours and available services
MONDAYAMPM
9:00am – 5:00pmAll Helpline services are availableEmail info@allergyuk.org and webchat only
TUESDAYAMPM
9:00am – 5:00pmAll Helpline services are availableAll Helpline services are available
WEDNESDAYAMPM
9:00am – 5:00pmAll Helpline services are availableAll Helpline services are available
THURSDAYAMPM
9:00am – 5:00pmAll Helpline services are availableAll Helpline services are available
FRIDAYAMPM
9:00am – 5:00pmAll Helpline services are availableEmail info@allergyuk.org and webchat only

You can also email your enquiry outside of our opening times to info@allergyuk.org or use our Live Chat facility to leave a message.

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