Helpline

Our Helpline Advisors deal with thousands of enquiries every year. The team includes our in-house Clinical experts who can help with more complex questions.

Call our Helpline

Unexpectedly, due to unforeseen circumstances, the Allergy UK Helpline is closed today, Friday, 27th January. We will update you when the Helpline reopens.

Please email info@allergyuk.org, and a helpline advisor will respond as soon as possible.

Thank you for your patience.

If you are looking for help and advice or information, call our Helpline on 01322 619898 – they can advise on your nearest NHS allergy clinic or consultant.

Alternatively you can email your enquiry to info@allergyuk.org or use our web chat service whereby you can talk directly to one of our advisors online.

Due to safeguarding concerns, Allergy UK is no longer accepting photographs of people. Please refrain from sending photographs of people (including body parts) to any of the above contact methods.

Our Helpline Advisors can also refer enquiries to members of our Health Advisory Board which includes internationally recognised experts in the fields of allergy and immunology.

If you are experiencing a serious reaction or anaphylaxis, call 999 immediately.

Opening hours and available services
MONDAY	AM	PM
9:00am – 5:00pm	All Helpline services are available	All Helpline services are available
TUESDAY	AM	PM
9:00am – 5:00pm	All Helpline services are available	All Helpline services are available
WEDNESDAY	AM	PM
9:00am – 5:00pm	All Helpline services are available	All Helpline services are available
THURSDAY	AM	PM
9:00am – 5:00pm	All Helpline services are available	All Helpline services are available
FRIDAY	AM	PM
9:00am – 5:00pm	All Helpline services are available	All Helpline services are available

You can also email your enquiry outside of our opening times to info@allergyuk.org or use our Live Chat facility to leave a message.

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