Helpline Manager

We are looking for a dynamic and experienced helpline Manager to lead the Helpline team in all aspects of the operational delivery and development of the charity’s Helpline strategy.

The successful candidate will have demonstrable experience of leading a team on a day-to-day basis, ensuring to deliver a gold standard service of care to people living with allergies, and their families.

This role will form part of the Senior Operational Management Team (OMT) and will be familiar with best practice industry methods for Helpline service users.

If you would like to apply for the role, please submit a current CV and supporting statement of no more than 500 words, outlining relevant experience.  Application submissions are to go to [email protected].  Application deadline is Friday 6th June at 5pm.  However, we will be adopting a rolling application process, and as such interviews will take place as and when a successful application is received.

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