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It is estimated that 21 million people in the UK live with allergic disease. But there remains a huge gap in healthcare services for those affected by this disease of the immune system. Our mission is to raise the profile of allergy at all levels, with a vision for everyone affected by allergy to receive the best possible care and support.

Our dedicated free Helpline is there for people who need our help and support. Our free Factsheets provide information that is often badly needed to explain the symptoms and triggers that people with allergy are dealing with every day of their lives.

We are the leading national patient charity for people living with all types of allergy. We work with government, professional bodies, Healthcare Professionals and corporates towards our vision and to help improve the lives of the millions of people with allergic disease.

From time to time we look for people to join our team at Allergy UK as we continue to develop the services we provide for people living with allergy. 

Please find current vacancies below:

Business Development Assistant

Responsible to: Head of Endorsements

The Role

The organisation is looking to recruit a Business Development Assistant to work within its busy Endorsements team, at their office in Sidcup, Kent. 

The successful candidate will be a dynamic individual and have experience in developing and managing new business and existing client relationships effectively, having an enthusiastic, pro-active and self-motivated approach. 

The Business Development Assistant provides a support role within a team that is responsible for the charity’s endorsement programmes. The income generated through these programmes enables the charity, British Allergy Foundation, to provide services for those affected by allergy, education of healthcare professionals and the general public. 

Key responsibilities will be: 

  • To be involved with the generation of income from our endorsement and allergy aware schemes by assisting in the expansion of the scheme for new and existing endorsements.
  • To liaise with new and existing clients regarding the endorsement of products that relate to allergy.
  • To assist with the management of existing client relationships and potential new business.
  • To encourage existing client relationships in further involvement with the charity across other income generating service areas.
  • To prioritise and respond effectively, developing new enquiries into endorsement holders.
  • To maintain accurate and up to date relevant files and database.
  • In the absence of the team administrator, undertake relevant administration duties to ensure the department operates effectively.
  • Liaise with all relevant partners on issues that arise and communicate such issues to the Head of Endorsements.
  • Work on other projects as and when required according to business need and work as part of the Allergy UK team.
  • Research potential new business markets.
  • Identify and escalate any issues which could impact or improve the quality of customer service we provide.

Person specification

The successful applicant will be able to demonstrate: 

  • Ability to develop a broad knowledge base of the charity endorsement programmes and products.
  • An enthusiastic, pro-active and self-motivated approach.
  • The ability to work both alone and as part of a team.
  • A professional manner and appearance, with a positive outlook.
  • Excellent effective communication and listening skills.
  • Polite, confident with a friendly manner.
  • Well organized, thorough with attention to detail and good time management skills.
  • Hard working and prepared to progress new enquiries, so a good telephone manner is essential.
  • Excellent IT skills. Previous experience of Microsoft Office and knowledge of using a database is required, specific database training will be given.
  • At least two year’s successful business development experience. 

Additional:

  • Subject to three month probationary period.
  • Allergy education/training provided.
  • 35 hour week; Monday – Friday, 9-5 (1 hour for lunch).

Career benefits:

  • Competitive salary £21,000 per annum
  • Excellent annual leave allowance: 28 days per annum (additional to bank holidays).
  • Pension scheme – minimum 3% (we match up to 3%).

For the full Job Description/Person Specification please download.

To apply:-

Please send your CV and covering letter to Hr@allergyuk.org

Closing date:

18th January but we will be reviewing CV’s on a rolling basis and may close the vacancy earlier.

Project Coordinator

Job Purpose:

To administer and organise all types of projects, from simple activities to more complex action plans, including resources, time frames and budgets. To ensure that all project processes and timelines are completed on time, within budget and meet high quality standards. To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines.

Key Accountabilities:

  • Create and manage all project and program plans
  • Create and maintain comprehensive project documentation, plans and reports
  • Maintenance of project documentation and handling financial queries.
  • Record and manage of all project actions
  • Track, coordinate and communicate all scheduled and unscheduled project activities to maintain clarity for all stakeholders and ensure project trajectory
  • Coordinate project management activities, resources, equipment and information
  • Break projects into attainable actions and set time frames
  • Liaise with colleagues to identify and define requirements, scope and objectives
  • Assign tasks to internal teams and assist with schedule management
  • Help prepare budgets
  • Analyse and document risks and opportunities
  • Oversee project procurement management
  • Monitor project progress and handle any issues that arise
  • Act as the point of contact and communicate project status to all participants
  • Work with the Project Manager / lead to eliminate blockers
  • Use tools to monitor working hours, plans and expenditures
  • Ensure standards and requirements are met through conducting quality assurance tests

If you have the relevant experience, we look forward to hearing from you.

For the full job description please download here 

35 hours per week

We offer a competitive salary, £25,000 per annum

Annual Leave allowance of 28 days per annum (additional to Bank Holidays)

To apply:-

Please send your CV and covering letter to Hr@allergyuk.org

Closing date:

31st January but we will be reviewing CV’s on a rolling basis and may close the vacancy earlier.

Helpline Supervisor

Job Purpose:

To supervise the day to day activities of the Helpline to ensure an accurate, timely and customer centred approach to the information that is disseminated both to the allergic community and general public.

Whilst supervisory responsibilities make up the majority of this role, you will be required to staff the helpline during particularly busy periods or when cover is required, including telephone, web, email and administrative support.

Key Accountabilities:

  • Supervise the performance and development of the team to ensure that the overall objectives of the organisation, and their individual objectives are achieved.
  • Contribute to the development and management of training, performance targets and budget.
  • Produce reports and statistics, as requested that will assist with the work of the charity and the wider team.
  • Provide support to relevant projects as requested.
  • Oversee the gathering of relevant data for the database ensuring that it is accurate, up to date and relevant.
  • Ensure that appropriate health and safety issues are addressed, as affecting the immediate team and wider organisation.
  • To provide information via our telephone helpline and respond to emails received, ensuring we offer appropriate supporting information and contacts as required
  • Reception - direct telephone calls to appropriate departments
  • Redirect emails that come into the Information inbox to appropriate staff
  • To respond to enquiries received from various diagnostic bodies seeking help, advice and follow ups
  • To interact with service users through all mediums of communication, including webchat and the forum, providing appropriate support and information
  • Record all patient information on our database, ensuring the Data Protection Act and any other relevant legislation is followed at all times
  • Assist with the identification for the use of the translation card and complete its manufacture
  • Manage the “Alerts” system between manufacturers, the allergic community and general public.
  • Opening incoming mail and franking and sending mail out

For the full job description please download here

If this challenge is for you, and you want to make a difference, we want to hear from you today.

35 hours per week

We offer a competitive salary, £23,000 per annum

Annual Leave allowance of 28 days per annum (additional to Bank Holidays)

Pension Scheme 3% minimum (we match up to 3%)

To apply:-

Please send your CV and covering letter to Hr@allergyuk.org

Closing date:

25th January but we will be reviewing CV’s on a rolling basis and may close the vacancy earlier.

Microbiologist - Product Testing

The Role

Allergy UK is looking for a microbiologist with scientific expertise in validating test data on products that may be efficient at reducing allergens from the indoor environment. This is a contract position for eight hours per week.

You will be reviewing test data provided by a third party testing facility and writing a report to advise whether the results of that test data are valid, or otherwise, against our relevant testing protocols.

You will have a Master’s degree in microbiology, knowledge of testing procedures and how to assess product performance and thresholds, preferably including understanding reduction of allergens and other aspects required, knowledge of laboratory good working practice (ISO 17025 standards) and containment of hazardous substances, knowledge of how to appraise protocols for testing the range of products in the endorsement programme, and the ability to design and write test protocols to international standards, e.g. IEC, AHAM.

For the full job description please download

To apply, please contact hr@allergyuk.org expressing your interest in this role.