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It is estimated that 21 million people in the UK live with allergic disease. But there remains a huge gap in healthcare services for those affected by this disease of the immune system. Our mission is to raise the profile of allergy at all levels, with a vision for everyone affected by allergy to receive the best possible care and support.

Our dedicated free Helpline is there for people who need our help and support. Our free Factsheets provide information that is often badly needed to explain the symptoms and triggers that people with allergy are dealing with every day of their lives.

We are the leading national patient charity for people living with all types of allergy. We work with government, professional bodies, Healthcare Professionals and corporates towards our vision and to help improve the lives of the millions of people with allergic disease.

From time to time we look for people to join our team at Allergy UK as we continue to develop the services we provide for people living with allergy. 

We welcome applications from all sections of the community. Allergy UK. Charity No: 1094231. Company No: 4509293. Registered in Scotland - Charity No: SC039257

Please note, as we are a charity, we try hard to keep costs down and that includes in administration. If you apply for a job and don’t hear from us within four weeks of the closing date, please assume that your application has been unsuccessful this time and we thank you for your interest in Allergy UK.

Please find current vacancies below:

Senior Data Officer

Salary: £35,000 (depending on experience)

Reporting to: Management Accountant

Job Purpose:

Allergy UK are in an exciting period of transition. The continued development of our CRM System (Salesforce), the integration of digital platforms and the development of a new website are all aimed at improving our data reporting and adopting an enhanced proactive approach to our work. The Senior Data Officer will provide the skills and experience to develop and operationally deliver Allergy UK’s CRM (Salesforce) and the main data sources and flows. This role will assist with the day to day running of the CRM, manage the processing of data to and from the system, and produce and analyse reports for all income generation activities.  The role will also be responsible for measuring, analysing and effectively reporting on the impact of programme/service delivery. It will further support the implementation of platforms such as Pardot and FinDock to improve the current CRM system and maximise income generation from our fundraising, helpline and commercial services. This will include reporting on financial gifts, relationships, sponsorships and endorsement records, and ensuring compliance with required data legislation and regulations. The role will also be required to track donations on the CRM across all platforms. The Senior Data Officer will be responsible for ensuring that our monitoring and reporting systems are robust and effective.

Key responsibilities:

  • Develop and support an effective data culture across the organisation.
  • Ensure data quality and create a data strategy.
  • Use data analytics and business intelligence to draw valuable insights from the data and report on performance and quality across our programmes.
  • Ensure all data received is cleansed, managed and maintained. Completing regular audits to determine any errors or gaps.
  • Work closely with the teams to develop new functionality and processes within Salesforce to improve recording and reporting whilst driving efficiency.
  • Ensure effective integration with other systems such as Pardot, FinDock and the newly developed website, improving functionality in all departments.
  • Be proactive in providing data and back-end functionality for the implementation of the donor development programme, including co-ordination of the delivery of donor journeys to specific groups of donors.
  • Ensure all donations, from all platforms, are tracked on the CRM with a source code and coordinate integration of systems where necessary to enable this.
  • Ensure data management is GDPR compliant, acting as Data Protection Officer/controller for the charity and trading subsidiaries.
  • Monitor and report on all fundraising income and expenditure in relation to Campaigns, Appeals and Committed Giving, working closely with the Management Accountant.

Additional:

  • Competitive salary of c.£35,000 depending on experience.
  • Excellent annual leave allowance: 28 days per annum (additional to bank holidays).
  • Pension Scheme, 5% employee, 3% employer.
  • 35-hour week; Monday-Friday, 9-5 (1 hour for lunch).
  • Subject to a three-month probationary period.
  • Allergy education/training provided.
  • Role based in Sidcup, Kent.
  • Free parking

Please find the Job Description here 

Please send your CV and covering letter to Recruitment@allergyuk.org.

Closing date: Monday, 15th March 2021, however we will be reviewing applications on a rolling basis and may shortlist/interview before the deadline.

Senior Digital Communications Planner

Salary: £30,000 (depending on experience)

Reporting to: Public Relations Manager

Job Purpose:

Allergy UK is the leading national charity providing support and information for the estimated 21 million people living with allergic disease in the UK.  We are about to launch an exciting strategy for 2020-2025 to raise awareness and understanding of the impacts of living with allergic disease, with a new fundraising focus. We are seeking an individual who loves using the power of social media and can create engaging content and strong stories to highlight our cause to create a better understanding and awareness of allergic disease across a number of audiences. This Person will work at officer level as a key member of our Communications team, reporting to the Public Relations Manager and liaising closely with our teams, particularly Fundraising, to gather stories and content themes that will increase Allergy UK’s profile, drive our influence and highlight our commitment to improving the lives of people living with allergic disease.

Key responsibilities: 

  • Work with the Communications team members to develop and deliver our fully integrated digital communications strategy, driving online engagement and increasing influence via social media channels.
  • Create content and develop case studies and stories, sourcing themes from both inside and outside the organisation and planning targeted activity across appropriate social channels. This will include researching and writing case studies and stories and organising photography where appropriate.
  • Monitor and report content performance to guide future targeting and planning.
  • Manage and moderate social media and work with Comms team members and relevant Allergy UK personnel to ensure comments, queries, feedback is all responded to as quickly and accurately as possible (this may include some out of office hours).
  • Plan and execute the charity’s paid social media marketing using Campaign Planner – this will include overseeing the creative, split testing, budgeting and identifying key target audiences across the charity’s online channels.
  • Proactively research opportunities to engage our audiences, establishing social media as a key and effective driver in our Communications activities.

Additional:

  • Competitive salary £30,000 depending on experience.
  • Excellent annual leave allowance: 28 days per annum (additional to bank holidays).
  • Pension Scheme, 5% employee, 3% employer.
  • 35-hour week; Monday-Friday, 9-5 (1 hour for lunch).
  • Subject to a three-month probationary period.
  • Allergy education/training provided.
  • Role based in Sidcup, Kent.
  • Free Parking. 

Please find the Job Description here 

Please send your CV and covering letter to Recruitment@allergyuk.org.

Closing date: Monday, 15th March 2021, however we will be reviewing applications on a rolling basis and may shortlist/interview before the deadline.