Allergy UK Impact Report
2024/25
A message from our CEO,
As we reflect on the past year, I am incredibly proud of the progress Allergy UK has made in championing the needs of people living with allergic conditions. From expanding our eczema clinic and Helpline support to influencing national policy and launching new educational resources, our work continues to be driven by our vision and mission: to ensure that no one in the UK dies from allergy and that everyone takes allergy seriously.
This year, we’ve seen a significant rise in demand for our services – our Helpline supported over 10,000 contacts and our dietitian-led services helped nearly 300 families. We’ve also deepened our research contributions, strengthened our partnerships and amplified the voices of the allergic community through impactful campaigns and advocacy. Our youth engagement work, in particular, has shown the power of listening to lived experience and shaping services that truly reflect the needs of young people.
Looking ahead, we are excited to launch our new five-year strategy, which sets out a bold and ambitious vision for the future. It is built around four strategic pillars – Educate, Research, Innovate and Influence and Advocate. This strategy will guide our efforts to transform allergy care across the UK. It reflects our commitment to evolving with the needs of the allergic community, embracing innovation and driving systemic change. With this roadmap, we aim to deliver greater impact, expand our reach and ensure that everyone affected by allergy receives the support, recognition and care they deserve.
But we know there is still much to do. Allergy remains under-recognised and under-resourced across the healthcare system. That’s why we’ve continued to push for systemic change – calling for allergy-trained professionals in every region, contributing to national consultations and working with policymakers to ensure allergy is no longer overlooked.
None of this would be possible without the dedication of our team, the support of our partners and the trust of the allergic community. Thank you for standing with us. Together, we are building a future where people with allergies are heard, supported and safe.
Simone Miles, CEO







