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Helpline

We urgently need your help...

Right now, we are struggling to keep our Helpline open. Will you help us answer those calls, by making a gift today?

Our Helpline Advisors deal with thousands of enquiries every year. The team includes our in-house Clinical experts who can help with more complex questions. They can also  refer enquiries to members of our  Health Advisory Board which includes internationally recognised experts in the fields of allergy and immunology

If you are looking for a specialist, call our Helpline – they can advise on your nearest NHS allergy clinic or consultant.

Helpline Image

We also have a web chat whereby you can talk direct to one of our Helpline Advisors online. You can access it via the button on the footer.

Due to the impact of COVID-19, our Helpline is currently operating at limited services. Please see below for more details;

Table of availabilityIf you are experiencing a serious reaction or anaphylaxis, call 999 immediately.

You can also email your enquiry outside of these opening times to info@allergyuk.org or use our Live Chat facility to leave a message. 

Due to safeguarding concerns, Allergy UK is no longer accepting photographs of people. Please refrain from sending photographs of people (including body parts) to any of the above contact methods.