Click4Assistance UK Live Chat Software
Helpline01322 619898


Our Helpline is open from 9am to 5pm Monday to Friday for help and support.

The key objective that drives us is to support the allergic community at this difficult time and, where we can, provide information and reassurance. While we remain fully operational, we may be a little slower to respond than usual. Please bear with us. 

Help us to help others...

Just £15 could pay for an hour of time with one of our Helpline Advisors. Please donate today!

Our Helpline Advisors deal with thousands of enquiries every year. The team includes our in-house Clinical experts who can help with more complex questions. They can also  refer enquiries to members of our  Health Advisory Board which includes internationally recognised experts in the fields of allergy and immunology

If you are looking for a specialist, call our Helpline – they can advise on your nearest NHS allergy clinic or consultant.

Helpline Image

We also have a web chat whereby you can talk direct to one of our Helpline Advisors online. You can access it via the button on the footer.

The Helpline operates from 9am to 5pm Monday to Friday. If you want information about your symptoms or advice about your condition, call our Helpline on 01322 619898.  

If you are experiencing a serious reaction or anaphylaxis, call 999 immediately.

You can also email your enquiry outside of these opening times to or use our Live Chat facility to leave a message. 

Due to safeguarding concerns, Allergy UK is no longer accepting photographs of people. Please refrain from sending photographs of people (including body parts) to any of the above contact methods.