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Allergy UK Helpline - Extended Service

We are aware that there is a lot of uncertainty at the moment for everyone while the country is affected by COVID-19. We appreciate that people may have questions, or just need a space to talk.

We will be increasing our service hours to Monday to Thursday 9am-7pm  and Friday 9am-5pm, from today for the foreseeable future so that we can provide the level of support required by the community at this time.

Help us to help others...

Just £15 could pay for an hour of time with one of our Helpline Advisors. Please donate today!

Our Helpline Advisors deal with thousands of enquiries every year. The team includes our in-house Clinical experts who can help with more complex questions. They can also  refer enquiries to members of our  Health Advisory Board which includes internationally recognised experts in the fields of allergy and immunology

If you are looking for a specialist, call our Helpline – they can advise on your nearest NHS allergy clinic or consultant.

Helpline Image

We also have a web chat whereby you can talk direct to one of our Helpline Advisors online. You can access it via the button on the footer.

The Helpline operates from 9am to 5pm Monday to Friday. If you want information about your symptoms or advice about your condition, call our Helpline on 01322 619898.  

If you are experiencing a serious reaction or anaphylaxis, call 999 immediately.

You can also email your enquiry outside of these opening times to or use our Live Chat facility to leave a message. 

Due to safeguarding concerns, Allergy UK is no longer accepting photographs of people. Please refrain from sending photographs of people (including body parts) to any of the above contact methods.